Edit Drivers Go to the Drivers section. 2. Search for the driver you want to edit, and in the Actions column, click Edit. 3. Modify the driver’s information in the profile, such as name, nationality, document type, and others. The email address cannot be changed. 4. Once the fields are updated, click Save Driver. 5. […]
View Transfers from a Request Go to the Transfer Request section. 2. Search for the request you want, and in the Actions column, click See Request. 3. Go to the Schedule table to view the transfers of the request. 4. Select any transfer to see its details. Related Topics
Cancel Transfer Request Go to the Transfer Requests section. 2. In the Actions column, click the calendar icon with a cross to cancel the request. 3. Choose the type of cancellation: 4. Partial cancellation by service: select the service orders, write the reason, and click Accept. 5. Total cancellation: write the reason and click Accept. […]
Invite patients to the app Go to Settings > User Management. 2. Search for the patient you want to invite using the available fields, such as Last Name, First Name, or Email. 3. In the Actions column, click Invite. 4. The patient will receive an email with the access key to log in to the […]
View Drivers Go to the Drivers section. 2. Fill in the available fields such as ID, Last Name, First Name, Email, Status, and click Find. 3. After completing the search, click the Clear button to reset all search fields. 4. Alternatively, you can search for a driver directly from the Last Name, First Name, ID, […]
Log In with Access Credentials Go to the URL: <https://admin.hmmglobal.com/login>. 2. In the Username field, enter the email address you use to access the web platform, and in Password, enter the one you configured personally. 3. Check the I’m not a robot option. 4. Click Sign In to access the platform successfully. 5. Once logged […]
Add Addresses to a Driver Go to the Drivers section. 2. Search for the driver you want, and in the Actions column, click Edit. 3. Go to the Addresses table. 4. Click the + CREATE ADDRESS button. 5. Fill in the required fields marked with an asterisk: Country, Province, City, Postal Code, Neighborhood, Street, Number, […]
Accept/Reject a Driver’s Vehicle Documentation Go to the Drivers section. 2. Search for the driver you want, and in the Actions column, click Edit. 3. In the Vehicles table, you must accept the vehicle documentation from the Actions column by clicking See. 4. You can download the documents from the Document column. 5. To accept, […]
Accept/Reject Driver Documentation Go to the Drivers section. 2. Search for the driver you want, and in the Actions column, click Edit. 3. In the Personal Documentation table, you can download the documents from the Document column. 4. You must accept or reject the driver’s documentation from the Actions column. 5. To accept, click the […]
Create Patient Go to the Patients section. 2. Tap + Create Patient. 3. Fill in the required fields (*) such as First Name, Last Name, Nationality, Gender, among others. 4. Next, continue with the patient creation. Add one or more addresses and select one as the primary address. 5. After entering the address, tap Verify […]
