Activate/Deactivate patient

Activate/Deactivate patients Go to the Patients section. 2. Find the patient you want to activate or deactivate. 3. In the Actions column, click Activate if you want to reactivate the patient, or Deactivate if you want to inactivate them. 4. Once the change is made, you can locate the patient using the Status filter, which […]

Forgot My Password

Forgot My Password Go to the URL https://admin.hmmglobal.com/login and, in the User field, enter the email you use to access the web. Then click “Forgot my password.” 2. You will be asked to enter a 4-digit code, which you will receive in your email. 3. You can enter the code by copying it into the […]

Create New Vehicles

Create New Vehicles Ve a la sección Gestión de vehículos. 2. Haz clic en + Agregar vehículo 3. Completa los campos como Marca, Modelo, Tipo, Apto silla de ruedas, Año, Identificación vehículo. 4. Haz clic en registrar vehículo Related topics

Assign Vehicle Documents

Assign Vehicle Documents Ve a la sección Gestión de vehículos. 2. Busca el vehículo al que deseas asignarle documentos y en la columna Acciones, presiona Editar. 3. Ve a la tabla Documentos del vehículo y haz clic en + Subir documentos. 4. Selecciona el/los tipo/s de documentos a cargar. 5. Pulsa en Cargar archivo 6. […]

Reject a Transfer

Reject a Transfer Access the transfer from Home or from the Calendar. 2. Once inside, tap Do Not Perform. 3. Select the reason for rejection and tap Accept. 4. The transfer will be marked as Rejected. 5. You can view it from the Calendar. Related topics

View Trip Details

View Trip Details From Home or the Calendar, select the transfer you want to perform or have completed. 2. You will see the trip details, including information such as Origin, Destination, Estimated Start, and more. Related topics

Reassign Transfers from a Request

Reassign Transfers from a Request Go to the Transfer Reassignment section. 2. Fill in the required date range fields (From/To) and, if desired, apply optional filters such as Driver, Request, Patient, etc. Then press Search. 3. Select the transfer(s) you want to reassign. 4. Enable or disable the option Search drivers by geographic zone as […]

View Trip Details

View Trip Details Go to the Transfer Request section. 2. Search for the request you want, and in the Actions column, click View Request. 3. Go to the Schedule table to view the transfers of the request. 4. Click on the transfer you want to view the trip details. Related Topics

Accept Terms and Conditions

Accept Terms and Conditions At the end of the app registration, the Terms and Conditions screen will appear. 2. Check the checkbox to mark your acceptance, then press Accept. 3. After accepting, you will enter the app’s home screen. Related topics