View Notifications At the top right of the web, click the bell icon. 2. View the available notifications, such as requests, trips, drivers, and others. 3. If you click the circular dots located to the right of each notification, you can mark the message as read or unread. Related Topics
Search Users Go to Settings > User Management. 2. Enter the information in the fields Last Name, First Name, Email, Role, or Status to perform the search. 3. Click the Search button to view the results. Related Topics
Search Users by Pending/Active Status Go to Settings > User Management. 2. In the filters, open the Status dropdown and select the status you want to check: Active, Pending, or Inactive. 3. Once the status is selected, click Search to view the corresponding users. Related Topics
View Trip Details Go to the Transfer Request section. 2. Search for the request you want, and in the Actions column, click View Request. 3. Go to the Schedule table to view the transfers of the request. 4. Click on the transfer you want to view the trip details. Related Topics
Search Patient Go to the Patients section. 2. Filter the patient by their status: All, Active, or Inactive. 3. Alternatively, search directly from the columns Last Name, First Name, ID, Email, and others. Related Topics
Search Vehicles Go to the Vehicle Management section. 2. Within the section, you will see different columns to perform your search. 3. Enter the information in the fields such as Brand, Model, Type, Wheelchair Accessible, and others. 4. Once the search is completed, click the Clear button to reset all fields. 5. You can add […]
Change Password – Logged In At the top right of the web, click the person icon. 2. Click the Change Password option. 3. Enter your current password, then type the new password. Repeat the new password to confirm it. 4. Finally, click the Accept button. Related Topics
View Mobility Dashboard Go to Dashboard > Mobility. 2. Once inside, you can access the sections you need, such as General, Trips perfomance and Efficiency. 3. In each section, use the available filters to make your search more specific, for example, Date Range, Enterprise, Driver, etc., depending on the section you are in. Related Topics
Edit Patients Go to the Patients section. 2. Search for the patient you want to modify. 3. In the Actions column, click Edit. 4. Within the profile, update the patient’s information, such as name, nationality, document type, and others. 5. Add or remove addresses, phone numbers, geographic zones, funding sources, documentation, and any other data […]
Edit Drivers Go to the Drivers section. 2. Search for the driver you want to edit, and in the Actions column, click Edit. 3. Modify the driver’s information in the profile, such as name, nationality, document type, and others. The email address cannot be changed. 4. Once the fields are updated, click Save Driver. 5. […]
