View Notifications

View Notifications When you open the app, make sure you allow notifications on your device. 2. You will receive notifications on your device for each transfer request assigned by your coordinator. Related topics

Change Password – Logged In

Change Password – Logged In Go to Menu > My Profile. 2. Click Change Password. 3. Enter your current password, then type your new password and confirm the change by clicking Update. Related topics

Register a New Vehicle

Register a New Vehicle Go to Menu > My Profile. 2. Tap Vehicles. 3. You can add up to three vehicles. Tap Add. 4. Fill in the vehicle information by completing the following fields: Make, Model, Year, Vehicle ID, Type, and whether it is wheelchair accessible. 5. Then, upload the vehicle documents requested by your […]

Start a Transfer

Start a Transfer You can start the transfer from Home or from the Calendar. From Home: select the available transfer shown on screen. 2. From Calendar: choose the transfer scheduled for that day. 3. Once inside, click Start Transfer. 4. Select the vehicle. 5. The app will display your distance from the patient, as well […]

Upload Personal Documentation

Upload Personal Documentation When completing your registration in the app, you will be asked to upload your personal documents. 2. You must upload the following: Personal Identification, Identity Validation and Driver’s License. 3. Each document can be uploaded in two ways: by taking a photo directly from your device or by uploading a file stored […]

Approve Transfers

Approve Transfers You will receive a notification indicating that you have transfers pending approval. 2. From Home, tap Pending approval requests. 3. Tap the Approve Service button to approve the entire request. 4. If you wish to approve some transfers and reject others, select View Details. 5. Press the checkmark icon to approve all transfers […]

Login

Login 1. Open the app on your device. 2. Enter your Username and Password. Your username was assigned by your coordinator. The password was provided in your invitation and must be changed after your first login. 3. Tap Login to access the app. 4. If this is your first time logging into the app, you […]

Select Language – Logged In

Select Language – Logged In Go to Menu > About. 2. Click Language. 3. Select the language you want. 4. Press OK to confirm. Related topics

Select Language – Login

Select Language – Login Open the application and click Language. 2. Select the language you want. 3. Press OK to confirm. Related topics

View Vehicles

View Vehicles Go to Menu > My Profile. 2. Click Vehicles. 3. View the vehicles you have added in this section. Related topics