Select Language – Login
Select Language – Login Open the application and click Language. 2. Select the language you want and press OK to confirm. Related topics
Force Synchronization
Force Synchronization Go to Menu > About. 2. Press Force Synchronization. 3. Verify that, once the synchronization is complete, the current date and time are displayed correctly. Related topics
Accept Terms and Conditions
Accept Terms and Conditions At the end of the registration process in the app, the Terms and Conditions screen will appear. 2. Press the checkbox to select it. Then, press Accept. 3. After accepting, you will enter the app’s home screen, where you will see the following message at the bottom: “The Terms and Conditions […]
Configure Available Times
Configure Available Times Go to Menu > Available times. 2. Press the + button to add a new schedule. 3. Select the available days and the time range, then confirm with the check mark. 4. At the bottom of the screen, you will see a notification confirming that your schedule has been successfully updated. 5. […]
Scan QR Code
Scan QR Code Select the appointment you want to attend. 2. Tap Start Appointment. 3. In QR Code Validation, tap OK. 4. The patient will see a QR code in their app. Scan it from your device, making sure it matches the appointment you selected. 5. Finally, proceed with the appointment. Related topics
Change Password – Logged In
Change Password – Logged In From the Home screen, open the side menu in the upper-left corner. Select Settings and tap the Password option. 2. Enter your current password. Type your new password and confirm the change. 3. At the bottom of the screen, you will see a notification confirming that your password has been […]
View Appointments from Home
View Appointments from Home After approving a request with appointments, go to Home to see the appointments scheduled for today. Only the appointments you need to attend today will be displayed. 2. You can also access all pending appointments by tapping Pending Appointments to Visit in the upper-right corner. Related topics
Add Medical Notes
Add Medical Notes Access the appointment with Completed status from the Calendar. 2. Press the + button to add clinical notes. 3. You can add up to three clinical notes within 48 hours after the appointment has been completed. Related topics
Set Up Fingerprint/Face ID
Set Up Fingerprint/Face ID Enter your credentials on the Login screen. Enable the Activate Biometric Login button to set up Fingerprint or Face ID. 2. Register your fingerprint or Face ID as requested to access the app correctly. 3. If you do not wish to use biometric data, disable the Activate Biometric Login button. Related […]