View Appointments on Calendar After approving a request with appointments, open the Calendar. 2. Select the day you want to review to see the scheduled appointments. Appointments will be displayed with the following statuses: Pending Approval, To Visit, Canceled, Completed, and In Progress. Related topics
Sign Appointment Complete the patient’s health fields inside the appointment. Tap Finish Appointment. 2. Request the patient’s or family member’s signature: tap + Add and enter the corresponding clarification. 3. If the signature was entered incorrectly, you can edit it and try again. 4. Press Confirm to finalize the appointment correctly. Related topics
View Roadmap Go to Menu > Roadmap. 2. Locate the appointment on the map. 3. Tap on it to view its details. Related topics
Reschedule Appointments Open the appointment from Home or from the Calendar. 2. Inside the appointment, tap the three dots in the upper-right corner and select Reschedule. 3. Choose the reason for the change and confirm. 4. Set the new date and start time. Tap the check mark to validate availability. If it is not available, […]
Reject Appointments Open the appointment from Home or from the Calendar. 2. Inside the appointment, tap the three dots in the upper-right corner and select Reject Appointment. 3. Choose the rejection reason and tap Reject. 4. Finally, confirm the action. 5. The appointment will change to the “Rejected” status. Related topics
Start Appointment You can start the appointment from Home or from the Calendar. Before starting, you can review the patient’s medical history. 2. Once inside, tap Start Appointment. 3. The appointment will be marked as In Progress. Keep in mind that you cannot open another one until you finish the current one. Related topics
Approve or Reject Appointment Requests You will receive a notification indicating that you have appointments pending approval. 2. On the Home screen, tap the requests pending approval option located in the upper-left corner. 3. Tap the Accept Request button to approve the entire request. 4. You can also tap the arrow inside the Practice section […]
Forgot My Password – Login On the Login screen, enter your email in the Username field and tap I forgot my password. 2. You will receive a 4-digit code in your email. Open it to view it. 3. Enter the code in the app using either method: by copying the code into the four fields, […]
Login Open the app on your device. 2.Enter your Username and Password. Your username was assigned by your coordinator. The password was provided in your invitation and must be changed after your first login. 3. If your device supports fingerprint or Face ID, enable or disable biometric access using the corresponding button. 4. Tap Log […]
Select Language – Logged In Go to Menu > About. 2. Click Language. 3. Select the language you want and press OK to confirm. Related topics
